50 products
Bella Dress
The perfect addition to your spring wardrobe! Our Bella dress is feminine, fresh and features the sweetest orange hue we ever did see. With her shirred bodice and cropped balloon sleeve, Bella can be worn on or off the shoulder. This flattering design is both easy to style and comfortable to wear. Added bonus.... pockets!
Size guide: Generous - we recommend sizing down an entire size in this dress.
Jess is 166cm tall and wears a size 14/16 and in this style is modelling a size 14
Rach is 170cm tall and wears a size 8
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Scarlett Dress
We've got your wardrobe sorted with the Scarlett Dress, a bright pink mini with a sassy v-neck and flouncy ruffled sleeves! The perfect flowy frock - perfect for night-outs with the gals or for a simple picnic in the park! Let the good times roll with this amazing dress! 💖
Sizing: True to size !
Rach wearing a size "M (10)"
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Constance Dress
Hello Constance ... this dress is designed to flatter, featuring a beautiful flutter sleeve and a bold, eye-catching color combination that's sure to turn heads. What's more, it's practical with a tie detail and elastic waist.
Whether you're spending the day soaking up the sun or running errands around town, this dress is a versatile choice. Pair it with your favourite heels, sneakers, or slides, throw on a chic sunhat, and you're ready to go. Look and feel your best in this stunning piece!
Model wears a size 18, and is 172cm tall.
This dress is only made in size 16-22
Size guide: Sizing is generous. For a firmer fit or if you are between sizes, we suggest sizing down.
Fabric:
100% Rayon
Please Note: The placement of the pattern may vary from style to style, making each piece unique.
- Breathable Fabric, soft and comfortable
- Strong and extremely absorbent.
- Soft and comfortable.
- Drapes well and does not have a problem with static.
- Made in a variety of qualities and weights and can be made to resemble natural fabrics.
- Shrink by 5-10% after wash.
Care Instructions:
- Hand washing is best for washable rayon garments.
- It may shrink, stretch, and possibly bleed dyes all over from being washed in hot water in a washing machine or dried in a dryer
- Rayon does not melt but burns at high temperatures.
- Most of the washable rayon garments today are labeled "hand wash, cool water, drip dry or dry flat". This is important to follow because when rayon is wet, it loses 30% to 50% of its strength.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Aubree Shacket - Mocha
Introducing our must-have Mocha Aubree Shacket, the perfect addition to your autumn/winter wardrobe! Embrace its harmonious blend of style and functionality, tailored for those transitional weather days. With its timeless check pattern and versatile mocha tones, this shacket effortlessly enhances any outfit.
When the temperatures drop, layer it over a lightweight knit and complete the ensemble with trendy ankle boots. For an added touch of personal flair, experiment with accessories like a cozy scarf, a bold statement necklace, or a fashionable hat.
This shacket features:
- Collar
- Functional button front
- Functional front patch pockets
- Functional button on cuffs
- Unlined
Colour: Mocha with White Check
Fabric: Cotton / Polyester Blend
Size Guide: True to size
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Penny Jeans
If you’ve always been a wide leg jean kinda gal (like ourselves), we strongly suggest you give our Penny jeans a go! With their high waist and relaxed leg fit, they’re not only super comfy but they create effortless style. Our Penny jeans are crafted from a soft stretch denim.
We adore these jeans!
Size guide: True to size - we recommend your usual size in this style
Rach is wearing a size 12 & 170cm Tall
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Valentina Dress - Black
With her fun and floaty silhouette and mini length, she'll make the perfect addition to your wardrobe this season. Features include a love heart neckline, long sleeves and fitted design, all finished in the perfect animal print fabrication.
- Leopard print fabrication
- Love heart neckline
- Long sleeve design
- Invisible zip centre back
- Mini length
- Fitted design
Material
- Polyester
Model Details
- Model is wearing a size 8
- Model's height is 178cm
-
Size Guide
The following size chart is a general guide based on Australian Standard Sizing. As we stock a large range of items, sizes will vary slightly with each style.
STYLE STATE AND WINNIE & CO.
SIZE AUS/NZ US UK BUST WAIST HIPS XS 6 2 6 82.5cm 63cm 89.5cm S 8 4 8 85cm 66cm 92cm M 10 6 10 90cm 71cm 97cm L 12 8 12 95cm 76cm 102cm XL 14 10 14 100cm 81cm 107cm XXL 16 12 16 105cm 107cm 112cm
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Adeline Knit Dress - Cream
It's all about the knits this season and we are loving this warm soft knitted dress.
- Relaxed Fit
- Super Stretch
- Ribbed knit
- Mid weight
- Knee length
- Gathered front
- Adjustable tie to the back
- Front split
- V-neckline
- 100% Acrylic
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Bree Dress - Apricot
Say hello to our Bree dress! Your ultimate summer staple! Crafted from the softest cotton, with a mini length and round neckline, she's the kind of dress you can wear anywhere to anything! With her amazingly flattering fit and warm apricot tone, you will feel fabulous in this pretty dress.
- Button Detail
- Frilled tier mini length
- Rich warm Apricot Tone
- Sleeveless Design
- Mini Length
Size guide: True to size - we recommend your usual size in this style.
Fabric - 100% Cotton
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Matilda Knit Midi Skirt - Mocha
Our simple yet staple Matilda Skirt in this mocha colour way is the ultimate skirt you need in your wardrobe this season.
- Medium weight wide rib knit
- High waisted design
- Elastic waistband
- Midi length
- Fitted design
Material
- Polyester
Model Details
- Model is wearing a size S/M
- Model's height is 178cm
-
Size Guide
The following size chart is a general guide based on Australian Standard Sizing. As we stock a large range of items, sizes will vary slightly with each style.
STYLE STATE AND WINNIE & CO.
SIZE AUS/NZ US UK BUST WAIST HIPS XS 6 2 6 82.5cm 63cm 89.5cm S 8 4 8 85cm 66cm 92cm M 10 6 10 90cm 71cm 97cm L 12 8 12 95cm 76cm 102cm XL 14 10 14 100cm 81cm 107cm XXL 16 12 16 105cm 107cm 112cm
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Lina Knit Midi Skirt - Chocolate
This A Line Pleated Detail Knit Skirt is your new 'go to' skirt this season for pretty much any occasion! She is super chic and also amazingly comfy!
- Pleated design throughout
- Medium weight knit
- A-line cut
- Midi length
- Fitted at the waist
Material
- Polyester
Model Details
- Model is wearing a size S/M
- Model's height is 178cm
Size Guide
The following size chart is a general guide based on Australian Standard Sizing. As we stock a large range of items, sizes will vary slightly with each style.
AJOY
SIZE | AUS/NZ | US | UK | BUST | WAIST | HIPS |
---|---|---|---|---|---|---|
XS | 6 | 2 | 6 | 83.5cm | 65.5cm | 90.5cm |
S | 8 | 4 | 8 | 86cm | 68cm | 93cm |
M | 10 | 6 | 10 | 91cm | 73cm | 98cm |
L | 12 | 8 | 12 | 96cm | 78cm | 103cm |
XL | 14 | 10 | 14 | 101cm | 83cm | 108cm |
XXL | 16 | 12 | 16 | 106cm | 88cm | 113cm |
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.

Tatiana Knit - Dark Forest
'Warm & soft' is how we'd describe our gorgeous Tatiana knit.
Crafted from the softest ribbed, wool blend knit fabrication, and featuring a roll neck and raglan sleeve, she's the perfect knit to pair with jeans, your fave maxi or throw her over a dress!
Available in Dark Forest Green.
Size guide: S/M (6-10), M/L (12-14)
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Lisa Knit
If you don't have a knit like this in your autumn/ winter wardrobe, then you're seriously missing out! Keep yourself cosy this season in our Lisa knit - it's the perfect layering piece, and oh so versatile! Pop it on with jeans and kicks, or pair it with a maxi skirt and boots, you can't go wrong!
High Neck
3/4 Sleeve
Fabric : Rayon / Nylon
Model's Height/Size: 5'8",177cm , size 8
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Tammy Bikini Set
The Tammy bikini top is fun, feminine and sexy along with the matching Jazz bottom piece both featured in the ever so fun Tarita print, this strikingly bold black based floral is purely magical.
Perfect for the ocean dwelling mermaid, you will fall in love with this whimsical set.
Model wears XS
80% Polymide 20% Elastine
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Harper Dress
Take your style up a notch with this Harper Dress! It's perfect for adding a splash of boho-chic to any look, with its bright yellow paisley print, long sleeves, and mini length. You'll be turning heads in no time! 🤩
Sizing: True to size !
Rach wearing a size "S (8-10)
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Lucie Puffer Jacket - Rust
Our Lucie puffer has finally landed and we are VERY excited about it! This design is both practical and stylish, keeping you snug whilst looking fab! Featuring a zip closure, side pockets and is fully lined.
Rach is wearing a M and is 170cm tall.
Size guide: True to size - we recommend your usual size in this style
Rach Notes: Im wearing a "M" its very spacious and I have sized up in this style so I can accomodate layering.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.

CHARLIE J. GIFT CARD
Shopping for someone else but not sure what to give them? Give them the gift of choice with a CHARLIE J. gift card.
E-Gift Cards are delivered instantly to your email and can be redeemed on our website.
Please get in touch if you require a custom amount.
Physical gift cards are also available - please email us at hello@charliej.com.au and by request we can post you out a physical copy !
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Emma Dress
Meet Emma... this ultra flattering design features a flutter sleeve and striking new colour combo, perfect for spring & summer! With her pretty tie detail and buttoned front, she's also breastfeeding friendly. LOVE!
Perfect for days in the sun, pop her on with a pair of heels, kicks or slides, add a sunhat and you're good to go!
Model wears a size 18, and is 172cm tall.
This dress is only made in size 16-22
Size guide: Sizing is generous. For a firmer fit or if you are between sizes, we suggest sizing down.
Fabric:
100% Rayon
Please Note: The placement of the pattern may vary from style to style, making each piece unique.
- Breathable Fabric, soft and comfortable
- Strong and extremely absorbent.
- Soft and comfortable.
- Drapes well and does not have a problem with static.
- Made in a variety of qualities and weights and can be made to resemble natural fabrics.
- Shrink by 5-10% after wash.
Care Instructions:
- Hand washing is best for washable rayon garments.
- It may shrink, stretch, and possibly bleed dyes all over from being washed in hot water in a washing machine or dried in a dryer
- Rayon does not melt but burns at high temperatures.
- Most of the washable rayon garments today are labeled "hand wash, cool water, drip dry or dry flat". This is important to follow because when rayon is wet, it loses 30% to 50% of its strength.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Audrey Dress
Show off your unique style in the perfect little black dress. This classic piece features a flattering cut that is sure to make you look stylish and stunning. With its timeless design and figure-hugging fit, it will become the go-to dress in your wardrobe.
Sizing: True to size !
Rach wearing a size "L (10-12)"
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Hayley Pants
- Trouser style pants
- Zipper front opening
- Tortoise shell look buttons
- Elastic casing back
- Wide leg
- Pockets
- Front pleats
- Belt loops
Size guide: Size Up - we recommend you size up in this style if your in between sizes.
Rach is wearing a Size L-12 and is 170cm tall.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Elsa Maxi Dress
Boho and feminine heaven! How can you not love the Elsa maxi Dress.
- Relaxed Style
- V Neckline
- Buttoned Bodice
- Spaghetti Straps
- Tiered Skirt
- Not Full Length Maxi
- 100% Rayon
MODEL WEARS: Size XS
CARE INSTRUCTIONS: This item is a cold hand wash only, hung to air dry and steamed to iron out the creases as needed.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Indi Knit - Sage Grey
A simple staple for your wardrobe with a lovely cut out feature and soft neckline.
Featuring a soft mid weight knit with a cut out neckline and long sleeves .
- Stretch
- Mid-weight ribbed knit fabric
- Cut Out neckline
- Super Soft
S/M = 6-10
M/L = 12-16
RACH NOTES: Size up if you have a larger chest. Its not tight around your neck like other styles like this can be, very soft and comfortable.
Rach is wearing a size M/L & 170cm Tall
Please note: Colours will appear slightly different due to each screen calibration.
Size guide: True to size - we recommend your usual size in this style but size up if you have a larger chest.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Daylilly Maxi Dress
- A maxi length dress in a stunning multi colour floral print
- True to size. Order the size you normally wear.
- Lightweight, breathable fabric
- Adjustable straps
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.